Shipping policy
[SHIPPING INFORMATION]
All orders are shipped directly from South Korea via DHL. Orders are processed and shipped within 3 business days after payment is confirmed. Once shipped, delivery typically takes 7–10 business days, depending on the destination.
Please note that DUNST cannot be held responsible for delivery delays caused by events beyond our control, such as natural occurrences, customs procedures, or courier disruptions.
To ensure smooth delivery, please make sure to provide accurate information at checkout, including your name in English, a precise address in English, ZIP/postal code, an international contact number, and your email address.
For any assistance, please contact dunstcs@gmail.com
[SHIPPING COSTS]
International shipping fees vary by country and will be displayed at checkout. Free shipping thresholds also vary by country/region — if your order total meets the minimum amount for your destination, the shipping fee will be automatically waived at checkout. The free shipping threshold applicable to your country is displayed at the top of the website.