FRINGED CASHMERE MUFFLER KOVALT BLUE

COMPOSITION

SHELL: WOOL 69%, CASHMERE 31%

COLOR KOVALT BLUE

PRODUCT MEASUREMENT

XXX_Length167 Depth32

- The measurements above are based on flat lay measurements in centimeters (CM).
- There may be a difference of 1-2cm depending on the measurement method.
- Depending on styling needs, the model may be wearing a sample with added length. Please refer to the size guide above for actual product sizing.
- Total length for tops is measured in a straight line from the center of the back neckline to the hem.
- Waist width is measured straight across the front and back waistline when aligned.

MANUFACTURER & IMPORTER

CTDOTS corp.

COUNTRY OF ORIGIN:

MADE IN CHINA

LAUNDRY AND CARE GUIDELINES

DRY CLEAN ONLY

OTHER NOTES

- The country of origin is based on the location of the initial production; subsequent production may occur in other countries.
- The actual color of the product may vary depending on your device display settings.
- The product detail images reflect the most accurate color of the item.
- In model images, the color may appear different due to lighting and weather conditions during the shoot.

SHIPPING INFORMATION

All orders are shipped directly from South Korea via DHL. Orders are processed and shipped within 3 business days after payment is confirmed. Once shipped, delivery typically takes 7–10 business days, depending on the destination.
Please note that DUNST cannot be held responsible for delivery delays caused by events beyond our control, such as natural occurrences, customs procedures, or courier disruptions.

To ensure smooth delivery, please make sure to provide accurate information at checkout, including your name in English, a precise address in English, ZIP/postal code, an international contact number, and your email address.

For any assistance, please contact dunstcs@gmail.com

SHIPPING COSTS

International shipping fees vary by country and will be displayed at checkout. Free shipping thresholds also vary by country/region — if your order total meets the minimum amount for your destination, the shipping fee will be automatically waived at checkout. The free shipping threshold applicable to your country is displayed at the top of the website, and you can also track your progress toward free shipping in real time from your cart.

Order Cancellation

Once an order has been placed and payment is confirmed, it cannot be canceled or modified, as processing and shipment preparation begin immediately.

Return Policy

As a general rule, returns and exchanges due to customer reasons, including change of mind or incorrect size selection, are not accepted.

However, orders shipped to the European Union may be subject to the EU 14-day cooling-off right.

Please refer to the Return Policy and the EU 14-Day Cooling-off Period below for details.

1. If the item is damaged, if the contents differ from what was shown or advertised, or if the order was fulfilled differently from what was agreed, you may request a return and refund within 7 days of receiving the product.

2. Given the nature of international shipping, all items undergo additional inspection before shipment. As a result, product defects or shipping errors are extremely rare. 

3. Due to the nature of thread, creasing, and fabric, minor variations such as mixed threads are not considered actual errors or defects, as they fall within the specified tolerance range, and are therefore not eligible for return.

4. We only accept returns for items purchased on this website. We are unable to accept returns or provide refunds for Dunst products purchased through other channels.

5. To request a return, please contact us by email at: dunstcs@gmail.com. Please include the following information in your email:

●  Your name
●  Your order number
●  The item(s) being returned
●  The reason for the return
●  Image(s) proving the damage

6. Once your return request is approved, we will provide detailed return instructions, including the return shipping address.
Please do not ship the item back before receiving approval — unapproved or unannounced returns will not be accepted or processed.

7. Once the returned item arrives at our logistics center in South Korea, it will undergo an inspection. Refund processing takes approximately 7–10 business days. Refunds will be issued to the original payment method, and it may take up to an additional 4 business days for the refund to be reflected in your account.

Exchange Policy

We do not offer exchanges under any circumstances, including in cases of defective or incorrectly shipped items. If your item qualifies for a return under the Return Policy above, you may return it for a refund and place a new order separately.

※ European Union — 14-Day Cooling-            Off Period (Exception)

Return Policy

The following provisions apply only to orders shipped to the European Union.

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification, regardless of whether the item is defective.

However, we do not offer exchanges. If you wish to exchange an item, you must return the eligible item and place a new order separately.

Your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Return Shipping Fee (Change of Mind)

If you cancel or return your order due to a change of mind under this 14-day cooling-off right, a flat return shipping fee of USD 80 (or the equivalent amount in your local currency, based on the exchange rate at the time of the refund) will be deducted from your refund amount.

This return shipping fee applies to both full and partial returns.

This fee does not apply to returns of defective or damaged items, which remain covered under the general Return Policy above.